Busy work schedules or family priorities could leave you with no time to clean your workspace/ house. In the end, you need to acquire a cleaning service to do the required job. While there are many options available, many people have no idea who is the right person to do the kind of work you demand. They end up hiring the wrong person or team, and in the end, they are not satisfied with the cleaning.
P.S. Want to book a cleaner in KL? If yes, check out our packages for cleaning in Kuala Lumpur area.
Common Mistakes People Make While Hiring a Cleaner
We are going to focus on some common mistakes that people in Kuala Lumpur make while hiring a cleaner.
1) Going for the Least Price Available
Companies and people often hire the team or person with the least price available in the market after comparing the quotes from all the competitors. This is not a good approach as the team you end up hiring may not have the necessary experience that you expect from them. Also, their equipment may not be up to the mark. You will have no background knowledge about the cleaners, whether they have the necessary cleaning certifications and knowledge. Also, you will have no idea about their background check. As a result, you may not achieve a satisfactory outcome of the cleaning.
2) Not Checking the License/Certifications
People often do not check the certifications of the person/ company that they hire. It is necessary to check the license as they could be a scam. You must verify the documentation and certifications before selecting the cleaner. Proper certifications prove that the team that you hire is professional, and they know the protocols to follow regarding safety. Also, ask them about their license and specialization to have a better idea. If all the required certifications and licenses are up to the mark, you will feel no hesitation leaving your house or office to them as you know they are professionals and will not harm your household or steal anything. You should also know the area of specialization that you need by the company. For example, some companies are specialized in hotel cleaning, industrial site cleaning, restaurant cleaning, etc.
3) Choosing Quantity Over Quality
People are more inclined towards a company that offers more services at a particular price. The point that they miss to understand is that more services never mean better results. As they might offer many different services, they might not give the quality work you need. In the end, you will not be satisfied with their performance. Do not go for quantity. A single service with the premium quality is far better than more than one service with less quality of work.
4) Failing to Completely Understand the Contract of the Cleaning Services
You must truly understand every clause of the agreement before signing it. Also, make sure that the cleaning company has completely outlined their services which they are offering you and other things like payment methods and date of completion. If you know your agreement, you can claim any mishap on account of the clause mentioned in the agreement, and the company will have to support your loss if your company offers liability insurance coverage. If the company is not insured, they will not have the funds to pay for your damage or any other kind of loss or damage that comes from their employees.
5. Micromanaging the Area
When the agreement is done, and the cleaning company starts its work, sometimes the customers interfere with their work and start to micromanage and guide them throughout the space. The customer should know that they are professionals, and they know how to do their job. There is no point in telling them what to do as by doing this, you are wasting yours as well as their precious time which will result in the delay in the completion of the work. As mentioned earlier, they are professionals, and they know all about the precautionary measures to ensure your furniture and belongings are safe.
Related Post:
Conclusion
The above-mentioned mistakes are the most common mistakes that are being committed by customers. Try to understand them as they will be helpful to you while selecting a cleaning service in Kuala Lumpur. Try to overcome the mistakes that you might have made until now regarding cleaning services.
Venessa Lam has years of experience in the cleaning industry. During her free time, she will share some cleaning tips and guides.